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Frequently asked questions

About Sanava

Who we are, who founded Sanava and what guides our formulas.

What is Sanava?

Sanava is a Swedish skincare brand built on a simple, considered belief: skincare should support the skin for the long term, not overwhelm it in the moment.

Our approach is guided by three words, Fewer. Better. Intentional. We create purposeful formulas that bring several complementary benefits together in fewer steps.

Who founded Sanava?

Sanava was founded by Akanksha Raj.

Read our founder’s story

What does “designed in Sweden” mean for the formula?

Sanava is shaped by the realities of Scandinavian skin. Cold air, dry indoor heating and seasonal shifts can place lasting pressure on the skin barrier. That context informs our approach: formulas created to nourish deeply, support the barrier and work in closer alignment with the skin.

What do you mean by “intelligent skincare”?

Skincare with depth, restraint and credibility. Rather than chasing short-term correction, it focuses on what skin needs consistently: hydration, comfort, barrier support and balance, delivered with purpose.

Read more about our approach

Is Sanava cruelty-free?

Yes. Sanava is cruelty-free, and our products are not tested on animals. Animal testing for cosmetic products is also banned throughout the EU.

Is Rich Night Cream vegan?

No. The foundation of the formula is washed ghee, a clarified butter, which is a milk-derived lipid. Rich Night Cream is therefore not suitable for a vegan routine.

Rich Night Cream

The formula, its key ingredients and how it feels on the skin.

What is Rich Night Cream?

A deeply nourishing overnight moisturiser for dry, tight-feeling skin. It delivers lasting hydration, softness and comfort while supporting the skin barrier overnight.

Moisturisation, barrier support and niacinamide care come together in one considered night cream, without the need for a longer routine.

Who is it for?

It is designed for skin that feels dry, tight, less comfortable or more demanding with time. It suits dry, mature, sensitive, normal and stressed skin, and is especially relevant if you want richer evening care without adding steps to your routine.

What is SLC-3™ Skin Lipid Complex?

SLC-3™ is Sanava’s barrier-supporting lipid architecture. It brings three parts together in one integrated approach:

  • Multi-Lipid Replenishment brings back softness and comfort
  • Barrier-Aligned Structure helps moisture stay where skin needs it
  • Ceramide-Supporting Care supports barrier resilience over time

Explore SLC-3™

What is washed ghee, and why is it in a face cream?

Washed ghee is clarified butter that has been repeatedly washed in water, leaving a purified milk fat rich in skin-compatible fatty acids.

It is the formula’s primary lipid. Instead of a single isolated lipid, it brings the skin a broad range of fatty acids, comforting dry-feeling skin and supporting the skin barrier.

Does it contain niacinamide? Do I still need a separate serum?

Yes. Niacinamide, a form of vitamin B3, supports the skin’s natural ceramide production. Because it is built into the formula, Rich Night Cream brings niacinamide care to your evening routine without the need for a separate niacinamide serum.

What does it smell like?

A soft, natural scent from sandalwood and bergamot essential oils: warm and woody, with a light citrus facet. These oils naturally contain linalool, limonene, geraniol and citral, which we declare in full on the ingredient list.

What is not in the formula?

Rich Night Cream is made without silicones, mineral oil, synthetic colourants or fillers. Its slip and cushion come from real plant butters and lipids, and its colour is simply the colour of its ingredients.

View the full ingredient list

How natural is the formula?

More than 92% of the formula is of natural origin, calculated according to the ISO 16128 standard. Every ingredient is included for a specific purpose. If it’s on the list, we can tell you why.

Has Rich Night Cream won any awards?

Yes. Rich Night Cream was named Best Night Cream 2026 at the Stockholm Beauty Week Awards.

Results & testing

What was measured, how it was tested and how it suits sensitive skin.

  • +49%Skin hydration, 1 hour after a single application
  • −19%Water loss (TEWL), 3 hours after a single application
  • 100%Agreed skin felt softer and smoother after 4 weeks

Instrumental measurements and a 4-week consumer perception study, 20 participants each. Individual results may vary.

What results can I expect?

In independent instrumental testing with 20 participants, after a single application:

  • Skin hydration increased by 49% after 1 hour and was still 16% higher after 8 hours
  • Water loss through the skin (TEWL) was reduced by 19% after 3 hours

In a 4-week consumer perception study with 20 participants, 100% agreed their skin felt softer and smoother, and 100% agreed comfort lasted through the night.

Individual results may vary.

How was Rich Night Cream tested?

Rich Night Cream was evaluated by an independent laboratory in three ways:

  • Instrumental measurements of skin hydration and water loss after a single application, with 20 participants
  • A 4-week consumer perception study with 20 participants using the cream daily
  • Dermatologist-supervised 48-hour patch tests on both sensitive and normal skin
Is it suitable for sensitive skin?

Rich Night Cream was assessed in a dermatologist-supervised 48-hour patch test with a panel of volunteers with sensitive skin, and was classified as non-irritating under the conditions of the study. A separate patch test on normal skin gave the same result.

Every skin is individual. If you have a known allergy, check the full ingredient list before use, and stop using the product if irritation occurs.

Can I use it during pregnancy or while breastfeeding?

If you are pregnant or breastfeeding, we recommend speaking with a healthcare professional before using any new cosmetic product, including Rich Night Cream. You can share the full ingredient list with them.

View the full ingredient list

Can Rich Night Cream treat a skin condition?

No. Rich Night Cream is a cosmetic product, not a medicine, and it is not intended to diagnose, treat or prevent any disease or skin condition. If you have a medical skin condition or are under medical treatment, please speak with a qualified healthcare professional before trying a new product.

Does Rich Night Cream comply with EU cosmetics regulations?

Yes. Rich Night Cream is notified on the EU Cosmetic Products Notification Portal (CPNP) in accordance with Regulation (EC) No 1223/2009. Our EU Responsible Person is Obelis S.A. in Brussels, and their details appear on the packaging.

How to use

Your evening routine, shelf life, the Discovery Kit and sets.

How do I use it?

Use it every evening:

  • Cleanse. End the day with a gentle, low-pH wash.
  • Apply. Warm a pea-sized amount between your fingertips and press it over your face and neck rather than rubbing it in.
  • Rest. Let it work through the night.
Can I use it around the eyes?

Apply to the face and neck, avoiding direct contact with the eyes. If the cream gets into your eyes, rinse thoroughly with water.

How long does a jar keep?

Rich Night Cream has a shelf life of 36 months. Once opened, use it within 6 months, as shown by the open-jar symbol on the packaging.

Store it at room temperature, away from direct sunlight and heat, and close the lid after each use.

What is the Discovery Kit?

Three 5 g jars of Rich Night Cream. It’s an easy way to try the cream before choosing the full size, or to take it with you when you travel.

Do you offer sets?

Yes. On the product page you can choose the Duo, two full-size jars at 15% off, or Home + Away, a full-size jar with the Discovery Kit at 10% off. Single jars are always available too.

Orders, delivery & returns

Delivery, tracking, returns and refunds.

Where do you ship?

We currently ship to Sweden, Denmark, Finland, Austria, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Romania, Slovakia and Switzerland. The destinations shown at checkout are always the most up to date.

How much does delivery cost?

Delivery is free on every order to Sweden, Denmark and Finland. To other destinations, delivery is free on orders over €80 (80 CHF in Switzerland). Below that, the delivery cost is shown at checkout before you pay.

How long will my order take?

Orders are normally processed within 1–3 working days (Monday to Friday, excluding Swedish public holidays). After dispatch, delivery usually takes 2–5 working days within the Nordics and 3–7 working days to other destinations.

Will I pay customs or import fees?

Orders within the EU are not subject to customs duties. For orders to Switzerland, local customs duties, import VAT or handling fees may apply. These are set by local authorities and are the customer’s responsibility unless stated otherwise at checkout.

How can I track my order?

When your order has been dispatched, you’ll receive a shipping confirmation email with tracking information, where tracking is available. It can take a little while for tracking to become active after dispatch.

Can I change or cancel my order?

Please contact us as soon as possible at care@sanavaskincare.com. We’ll do our best to help, but we can’t guarantee changes once an order has been processed or dispatched.

What is your returns policy?

You have 14 days from receiving your order to request a return. Products must be unused and unopened, with the hygiene seal intact and in their original packaging. For hygiene and safety reasons, we can’t accept returns of skincare that has been opened or used.

To start a return, email care@sanavaskincare.com with your order number before sending anything back.

My order arrived damaged or incorrect. What should I do?

We’re sorry about that. Please email care@sanavaskincare.com as soon as possible with your order number and, where possible, photos of the package and product. Once we’ve confirmed the issue, we’ll offer a replacement, refund or other suitable solution, and cover reasonable return shipping.

When will I receive my refund?

Approved returns are processed within 5 working days of the items reaching us, and the refund goes back to your original payment method. Your bank or payment provider may need a few extra days to show it.

Do you offer a welcome discount?

Yes. Sign up for our newsletter and receive 15% off your first order.

Stockists & professionals

Where to find Sanava, and how to work with us.

Can I buy Sanava in a store?

Rich Night Cream is available here on our website. We are also building a small, selective network of skin therapists, clinics and boutiques in Sweden. To find out where you can discover Sanava near you, write to care@sanavaskincare.com.

I’m a skin professional or retailer. Can I stock Sanava?

We’d love to hear from you. We work with a select number of skin therapists, facial studios, clinics and boutiques that build long-term routines with their clients. Email care@sanavaskincare.com and we’ll send you our professional information.

Can’t find your answer? Write to us at care@sanavaskincare.com.

Contact us